BN88 Privacy Policy – How We Protect Your Data

1Overview

BN88 is an online entertainment platform offering sports betting, live casino, slots and other gaming products. To provide these services — particularly account management, PKR deposits, withdrawals and personalised offers — we need to collect and process certain personal data. This policy explains exactly how that works.

We collect only what is necessary to run the platform safely and to give you a good experience. We do not sell your personal data to advertisers or third-party marketing companies. Where data is shared with service providers — such as payment processors or fraud-detection services — it is done strictly for the purpose of delivering or securing the platform's services to you.

This policy covers data collected through all BN88 touchpoints: the website, the mobile app for Android, live chat, and any communication you initiate with BN88 support. If you have questions that are not answered here, the contact details are at the end of this page.

2Data We Collect

The table below summarises the main categories of data BN88 may collect, depending on how you use the platform:

We do not collect biometric data, location data beyond IP-level geolocation, or any data from your contacts, camera or microphone unless you explicitly share such content in a support interaction.

3How We Use Your Data

Personal data collected by BN88 is used for the following purposes:

• Account management: Creating and maintaining your player account, authenticating logins and keeping your preferences stored correctly.
• Transaction processing: Processing PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfers and other supported payment methods.
• Identity verification: Verifying your age and identity to comply with our 18+ policy and to confirm ownership of payment methods before large or first-time withdrawals.
• Platform security and fraud prevention: Detecting unusual activity, identifying duplicate accounts, preventing unauthorised access and protecting against financial fraud.
• Customer support: Responding to your queries, resolving account issues and maintaining a record of support interactions for quality and continuity purposes.
• Platform improvement: Analysing usage patterns (in aggregated, anonymised form) to improve game selection, payment flows and the overall platform experience.
• Responsible gaming: Monitoring account behaviour to identify signs of problematic play and to provide relevant responsible gaming information where appropriate.
• Platform communications: Sending account-related notifications such as transaction confirmations, password reset emails and policy update notices. BN88 does not send unsolicited promotional emails without your consent.

4Payment Data and PKR Transactions

All financial transactions on BN88 are processed in Pakistani Rupees. When you make a deposit via JazzCash, Easypaisa, Raast or bank transfer, the transaction is processed by the relevant payment provider. BN88 receives confirmation of the transaction — including the amount, timestamp and a reference identifier — but does not store your full payment account credentials (such as your JazzCash PIN or bank account login details).

Payment references and transaction history are retained in your account for the purposes of withdrawal processing, dispute resolution and fraud prevention. If a withdrawal is requested, BN88 may cross-reference the deposit method with the withdrawal method as a standard anti-fraud measure.

Third-party payment processors who handle transactions on BN88's behalf operate under their own privacy policies and security standards. BN88 works only with established, reputable payment service providers appropriate for the Pakistan market.

5Sharing Your Data

BN88 does not sell, rent or trade your personal data. We may share data in the following limited circumstances:

• Payment processors: To process PKR deposits and withdrawals, necessary transaction data is shared with payment service providers such as JazzCash, Easypaisa and bank networks.
• Identity verification providers: When KYC verification is required, document data may be processed by a third-party identity verification service operating under strict data handling agreements.
• Fraud and security services: Device and activity data may be processed by fraud-detection tools to identify and prevent account abuse, chargebacks and bonus exploitation.
• Game software providers: When you play a casino game, the software provider may receive session data (game results, bet amounts) to operate the game correctly. Game providers do not receive your name, contact details or payment information.
• Legal obligations: In the event that BN88 is required to disclose data by a valid legal process or court order, we will comply with such requirements. Where permitted, we will attempt to notify affected users before disclosing.

All third-party service providers who handle BN88 user data are required to process it only for the specific purpose for which it was shared, and to maintain appropriate security standards.

6Cookies and Tracking Technologies

BN88 uses cookies and similar technologies to keep the platform functional, secure and user-friendly. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain your password or payment details.

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security tokens that protect against cross-site request forgery. These cannot be disabled without breaking core functionality.
• Functional cookies: Remember your preferences such as language settings, preferred payment method display and game lobby view. These improve your experience but are not strictly essential.
• Analytics cookies: Used in anonymised, aggregated form to understand how players navigate the platform — which pages are visited most, where players drop off and how long sessions last. This data does not identify you individually.
• Security cookies: Help detect and prevent fraudulent activity, identify suspicious login attempts and protect your account from unauthorised access.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in and using the platform normally. BN88 does not use third-party advertising cookies or retargeting pixels.

7Data Security

BN88 takes data security seriously. The following measures are in place to protect your personal information:

• All data transmitted between your device and BN88 servers is encrypted using TLS (Transport Layer Security). You will always see HTTPS in your browser when using the platform.
• Passwords are never stored in plain text. They are stored as salted cryptographic hashes, meaning even BN88 staff cannot read your password.
• Access to personal data within BN88 is restricted to staff who need it to perform their specific role. Support agents, for example, can see your account activity but cannot see your full payment credentials.
• Identity documents submitted for KYC verification are stored in a secure, access-controlled environment and are not accessible to general platform staff.
• BN88's systems are monitored for unusual access patterns, and security reviews are conducted on a regular basis.

Despite these measures, no online platform can guarantee 100% security against all possible threats. You also play a role in keeping your account safe: use a strong, unique password for your BN88 account and do not share your login credentials with anyone.

8Data Retention

BN88 retains personal data for as long as your account is active and for a reasonable period afterwards, in line with the following principles:

• Active accounts: Data is retained for the lifetime of your account and is used to provide ongoing services, process transactions and resolve disputes.
• Closed accounts: When an account is closed — whether by the player or by BN88 — certain data (such as transaction history and identity verification records) may be retained for a defined period for fraud prevention, audit and legal compliance purposes.
• Support communications: Live chat and email records are typically retained for a period sufficient to handle any follow-up queries or escalations related to the original interaction.
• Anonymised analytics data: Aggregated, anonymised usage data does not identify individuals and may be retained for longer periods for platform development purposes.

If you wish to request deletion of your personal data, please contact BN88 support. We will process your request in accordance with applicable data protection principles, though we may be required to retain certain records where there is a legitimate legal or fraud-prevention basis for doing so.

9Your Rights

As a BN88 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact BN88 support and we will respond within a reasonable timeframe:

10Minors

BN88 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. During registration, users are required to confirm that they are 18 or older, and identity verification checks are carried out where necessary to enforce this policy.

If you are a parent or guardian and believe that a minor has registered an account on BN88 using false information, please contact our support team immediately. We will investigate and close the account promptly, and any deposits made will be returned to the verified payment source after review.

BN88 encourages parents and guardians to use device-level parental control tools to prevent minors from accessing online gambling platforms.

11Changes to This Policy

BN88 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable data handling standards, or improvements to our transparency. When this happens, the updated policy will be published on this page with a revised "Last updated" date shown at the top.

For significant changes — such as new categories of data being collected or new ways in which data may be shared — BN88 will notify registered users via email or an in-platform notification in advance of the change taking effect. Your continued use of the platform after a policy update constitutes acceptance of the revised terms.

We recommend checking this page periodically if you want to stay informed about how BN88 handles your data. The policy is always available at bn88.pw/privacy-policy.

12Contact and Data Queries

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a data concern, you can reach BN88 in the following ways:

• Live chat: Available directly on the BN88 platform — this is the fastest way to get a response for most queries.
• Email: [email protected] — for written data requests or more detailed privacy-related queries.

BN88 aims to acknowledge all data-related requests within a reasonable timeframe and to resolve them as promptly as possible. Complex requests — such as full data exports or deletion requests — may take a little longer where manual review is required.